Services

Our experience, education and passion for the hospitality industry gives us the ability to assist your business in building the base for your growth, be it a new venture or an existing business looking to take a step up. We can give you tools to control costs and purchasing, combine this with training and mentoring on the associated services we provide you, as well as access to an online network for ongoing support. Our philosophy is not about set and forget, it's about continuous improvement. Be assured, your company's visions and values are important to us, we make sure these form a part of any system or process we provide to you. Contact us for how we are able to best assist you on your journey to success.

We have expertise in the following:

  • Operational Management, all areas of hotel services

  • Project management conception to completion, implementation and post evaluation

  • Development of tender documentation for outsourcing catering, cleaning and laundry services

  • Hospitality services evaluation [catering, cleaning & laundry], including process, procedures, work flow, financial assessment, staff skill base, equipment efficiency, risk and environmental.

  • Cost control tools for catering, cleaning and laundry operations based using the lean principle

  • Mentoring and motivating catering staff to move in the direction required

  • Procurement of all kitchen, cleaning and laundry equipment

  • Contract negotiations, all services and products relating to hotel services

  • Developing costed catering, cleaning and laundry models

  • Practical up to date kitchen laundry design ideas that take in to consideration future planning

  • Change management throughout projects undertaken

  • Tailoring HSMS processes and procedures to align with your business

  • Training related to hospitality services both front and back of house

  • Menu design for aged and community care including menu management systems

  • Development of HSMS audit tools that assist in your internal and external compliance to processes and procedures

  • Development of controls to ensure compliance to Australian food standards 3.2.1. & Aged care accreditation standard 4.8. ISO9001, ISO14001, OHSAS18001 and AS480 standards


Assisting you on your journey to success!

Assisting you on your Journey to Success!

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